Question 1

What is Goldswiper FX and how does it work?

Accepted Answer

Goldswiper Fx is a software that automates gold CFD trading. It is integrated with AI and machine learning, which means the software retains its winning strategies and learns from its mistakes. It works by monitoring the gold market 24/5 (the gold market is closed on weekends). Based on its technical market analysis, the software will enter and exit the market for you (all while implementing risk management techniques).  Thus, leaving you with a truly hands-off solution to build your wealth on an automated basis.

Question 2

Is the software fully automated, or do I need to intervene?

Accepted Answer

The software is fully automated, once set up, you do not need to do anything to make it work.

Question 3

Do I need prior trading experience to use the software?

Accepted Answer

No prior experience is required. The software is completely autonomous and will provide the same results to an experienced trader or someone without trading experience.

Question 4

Can I monitor the software’s trades in real time?

Accepted Answer

Yes, you can monitor trades in real time by downloading the Multi Bank Groups mobile app. Alternatively, you can log in via desktop/ laptop to see your real-time account trades and balances.

Download Multi Bank Groups mobile app here.
Login to your account here.

Question 5

How do I sign up and connect my account to the software?

Accepted Answer

Step One: Create an account with Multi Bank Group here. Account opening includes account verification (proof of ID and proof of residency)

Step Two: Fund your account (you can fund through Credit/ Debit Card, Crypto, Bank Transfer, Neteller, Skrill ETC).

Step Three: Connect to software here. Ensure server is set to “MultiBank-MT5”, input your trading account number and trading account password. We do not have access to these credentials. This is how Multi Bank Group connects you to our strategy.

Question 6

What are the minimum deposit requirements?

Accepted Answer

A minimum of $500 USD is required to run the software.

Question 7

Do I need a specific type of Multi Bank Group Account to use the software?

Accepted Answer

We aim to make our user experience as great as possible. We have taken the guesswork out of the account opening process. Using this link here will help you open the correct account type.

Question 8

How long does it take to set up the software?

Accepted Answer

Your account is opened instantly and may take up to a business day to verify your ID and proof of residency documents (dependent on when you upload them).  Once verified, you can fund your account (funding timeline depends on which funding method you choose and can range anywhere between a few minutes up to 5 business days). Once funded, you can subscribe to the software in less than 5 min.

Overall, from start to finish it can take you anywhere between 1-5 business days depending on how swiftly you verify and fund your account.

Question 9

Can I run the software on multiple accounts?

Accepted Answer

Yes, you can run the software on multiple accounts.

Question 10

Who can use the Goldswiper FX software?

Accepted Answer

The software can be used by anyone as long as their residency is aligned with Multi Bank Group's onboarding policies. Most countries around the world are eligible. Notably, US clients are not eligible at this time. If you can open an account with Multi Bank Group you can use our software!

Please contact Multi Bank Group here to confirm your eligibility!

Question 11

How does the software manage risk in volatile markets?

Accepted Answer

The software has a risk mitigation system built in that will close losing trades automatically should the market behavior or trends change.

Question 12

Can I set my own risk parameters, such as stop-loss levels?

Accepted Answer

Yes, you always have control over your account. You can set stop losses, take profits, and exit trades whenever you please. However, Goldswiper FX is not responsible for glitches that may occur based on any individual human intervention.

We do not manage your funds or have access to your account. Our service is a software tool that automates your personal trading experience.

Question 13

Are there any fees for using the software?

Accepted Answer

There are no upfront fees or fixed monthly costs. We operate on a profit split model. We split gains 50/50, making us a true partner in your success.

You only pay when you profit with our software. If you are in a loss, the 50/50 profit split will resume only when you are earning more than your deposited amount. This process is automated and happens weekly.

Question 14

Does Multi Bank Group charge additional fees for copy trading?

Accepted Answer

No, the 50% profit split is the only fee you will be charged.

Question 15

Are there any hidden costs I should be aware of?

Accepted Answer

There are no hidden costs. The only cost you will incur is the 50% profit split.
If there is a discrepancy in your balance vs trade history (+/-) it is likely due to a swap fee. A Swap fee is an interest charge or credit that occurs when a trader holds a position open overnight.

It's also known as an overnight financing fee or rollover fee.  This charge or credit would come from Multi Bank Group, not Goldswiper FX. Swap fees are a standard industry practice and are charged or credited by all brokerages.

Question 16

What happens if I withdraw funds while the software is trading?

Accepted Answer

Trade sizes are determined by the balance of your account. Withdrawing funds while the software is trading will reduce your account equity but increase your risk of loss. It is recommended to place withdrawals when there are no active trades pending.

Question 17

Is my money safe when using the software?

Accepted Answer

Yes, your money is safe. The brokerage we have partnered with (Multi Bank Group) is heavily regulated across 5 continents, insures client funds up to one million dollars against fraudulent activities and segregates client accounts so they can not access your funds.

Please note, that when trading CFD's a loss of capital is a possibility. Like any type of trading risk is involved and should be considered prior to making a decision to utilize the software.

Question 18

What happens if the software makes a losing trade?

Accepted Answer

We regularly review software performance and the AI’s machine learning. If there is a loss, we will review what the AI has learned from that mistake and optimize the software accordingly. However, it is important to note that when trading CFD's a loss of capital is a possibility.

Question 19

How can I stop or pause the software’s trading?

Accepted Answer

You simply log in to your Social Trading back office here and unsubscribe from the software. At this point any outstanding fees owed to Goldswiper FX will be charged.

Disconnecting your account from the software is the same process.

Please contact Multi Bank Group here for any help with unsubscribing from the software.

Question 20

Who is Multi Bank Group?

Accepted Answer

They are the trading brokerage we have partnered with to give you access to the market and our software.

Question 21

Is Multi Bank Group a reliable trading brokerage?

Accepted Answer

Yes, Multi Bank Group is heavily regulated and takes client fund safety very seriously. They have been in operation since 2005 and have achieved many awards for their customer service,  technology and reliability.

For more please see: https://mexatlantic.com/en/about/why-multibank-group

Question 22

What is Goldswiper FX's value proposition?

Accepted Answer

Goldswiper FX allows every day people with or without trading experience to reap the advantages of the gold derivatives market on an automated basis. All while promoting a safe environment for customers to growth their wealth (insured accounts up to 1MM at no extra cost, 20% deposit bonuses, protected by multiple regulatory bodies ETC)

Question 23

Who is Mex Atlantic?

Accepted Answer

Mex Atlantic is a subsidiary that is owned and operated by Multi Bank Group.

Question 24

How does Goldswiper FX help uplift different communites?

Accepted Answer

5% of all revenue is placed in a pool to fund various charitable initiatives.

Question 25

How do I withdrawal my money?

Accepted Answer

You can submit a request directly from your back office by logging in here and selecting "Funds" then "Withdrawals" from the menu on the left-hand side (if you are on your phone click the three lines in the top left corner and then follow the same steps).

If you require further assistance please contact withdraw@mexatlantic.com

Click here for more information.

Question 26

How long do withdrawals take?

Accepted Answer

Multi Bank Group aims to review your request within 24 hours. It can take between 2-5 business days to receive your funds depending on the method you select. This process could take longer if there are any deficiencies on your end.

You can withdraw your funds through a variety of methods including but not limited to: Wire Transfers,  Crypto or Netteller

Question 27

Are there any restrictions on when I can withdraw?

Accepted Answer

There are no restrictions on withdrawals. You are free to withdraw whenever you would like.

However, trade sizes are determined by the balance of your account. Withdrawing funds while the software is in an open trade will reduce your account equity but increase your risk of loss. It is recommended to place withdrawals when no active trades are pending.

Question 28

What is the deposit bonus and how does it work?

Accepted Answer

Earn a 20% deposit bonus up to $40,000 on top of your investment and redeem this bonus for real cash rewards subject to the trading requirements below.

Ex: Depositing $10,000 will result in a starting balance of $12,000. This additional $2000 is not cashable but all profits made with it are 100% yours to keep!

Please see terms and conditions for how this bonus works!

Frequently asked questions